Also called a Vacation Message or Away Message

When you won’t be checking and responding to email messages for a period of time it’s nice to let people know so they don’t feel ignored when they don’t receive an immediate response to messages they’ve sent you.

Autoresponders, also called vacation messages and away messages, send a message back to anyone who sends a message to you. If you’ve ever received a message saying,”I’ll be out of the office until Tueday and will respond to your message then,” you’ve received an autoresponder message.

Autoresponders are a standard feature for email hosted by Everything Macintosh. They’re easy to set up, modify, and delete as needed.

1. In the web browser, go to http://www.(your domain name)/webmail. Your domain name is the name of your web site, including the .com, .net, .org, or other extension. For example if your domain name is, you’d go to The web browser will present a screen or window asking for your user ID and password.

Enter your full email address and password in the webmail login window

Your user ID is your full email address, as in [email protected] Your password is your email password…the same password that was entered into the email program on your computer when you first started using it. Once you’ve entered the user ID and password, click the OK button.

2. In the next screen (the same screen you’d see when checking you email using webmail), click the Auto Responders button.

Click Autoresponders in the webmail screen

3. In the Autoresponders window, click the Add Autoresponder button.

Click the Add Autoresponder button

4. The Modify/Add Autoresponder window is where you create your autoresponder.

Leave the popup menu for Character Set at its default setting (ansi_x3.110-1983).

Leave the Interval (hours) field set to its default setting (8).

The Email field will already be preset to your email address.

In the From field, enter %from%. With that setting, the autoresponder will automatically fill in the sender’s name from the message to which it’s responding. If the sender’s message doesn’t include a name, the email address will be used.

In the Subject field, you could simply enter a subject like, “Out of office.” A better choice is to enter %subject%. With that setting, the autoresponder automatically fills in the subject from the message to which it’s responding.

Leave the HMTL Message box unclicked.

Enter your message in the Body field.

Finally, click the Create/Modify button to create your autoresponder.

Fill out the Modify/Add Autoresponder window

5. You’ll see a confirmation screen. If you’re done, click the Logout button at the upper right corner of the window. But for the sake of this tutorial, this time click the Go Back link at the bottom of the window. That takes you back to the original webmail screen from step 2.


6.  In the webmail window, click the Auto Responders button to get back to the Autoresponders window.

Click the Autoresponder button

7. In the Autoresponders window, you’ll see that your autoresponder now appears in the Current Autoresponders list. To edit your autoresponder message, click the Edit link in the Functions column. To delete your autoresponder, click the Delete link. When you’re done, click the Logout button at the upper right corner of the window.

Your Autoresponder appears in the list