1. In your web browser, go to http://www.(your domain name)/cpanel. This takes you to your web site’s control panel.

Your domain name is the full name of your web site, including .com, .org, .net, or any other extension. (For example, if your domain name is widgets.com, you’d go to http://www.widgets.com/cpanel).

When you get to your web site’s control panel, click the Email Accounts button.

In the Control Panel page, click the Email Accounts button.


You create new email accounts in the upper portion of the Email Accounts window. To create a new email account, enter an email name in the Email field (notice that the @ and your domain name are already visible to the right of the field, so you don’t need to enter them). Then enter the password for this new email account twice…once in the Password field, then again in the Password (again) field. Next, click the Unlimited button in the Mailbox Quota field. Finally, click the Create Account button. You’ve now created the new email account.

Note: I’ll talk about the Strength field, Password Generator button, and other settings for the Mailbox Quota field a little later in this tutorial.

Email Accounts Window

Strength field

The Strength field gives you an indication of how secure the password you’ve entered is. In other words, how difficult would it be for a hacker to figure out the password, making it possible to read the messages for this email account. Whether or not you need a hacker-resistant password is up to you.

If messages for this email account will contain sensitive information, you should probably use a reasonably secure password. The problem is that in most cases, the more secure the password, the more difficult it is to remember…and you must know your password to access email. So you need to strike a balance between security and memorable.

You can design reasonably secure, yet memorable, passwords by using a word made up of both upper and lower case letters, substituting the number one for a lower case L or I, and adding an underscore, period, or question mark.

Password Generator button

The Password Generator button will generate very secure passwords…just click the button and a window appears displaying the suggested password. A password like [email protected]=27+9dy is virtually unhackable…I’d never be able to remember or guess it.

You can configure how difficult a password will be generated by clicking Advanced Options in the window. To use the suggested password, click the Use Password button…that will automatically enter the suggested password in both the Password and Password (again) fields.

Password Generator

Mailbox Quota

Each email address for your web site has its own mailbox, stored as part of your web site. When a new message arrives for a particular email account, it’s stored in the mailbox for that email address, taking up space on your web site. Then, when you receive the new messages in your computer’s email program, the program deletes the received messages from the mailbox on the  site, making space for more new messages.

The Mailbox Quota lets you control the maximum size that any individual mailbox can be. If you select Unlimited as the quota for an email account, the maximum size of incoming messages to that email address is limited only by the available space on your web site. If you set a specific maximum size, that mailbox can never store or receive messages totaling more than your specified size.


Accounts that have already been created appear in the list at the lower part of the Email Accounts window. For each account, the Usage/Quota column tells you how many megabytes of space is currently occupied in that mailbox on your web site, and what the maximum size of the mailbox is. So, in the illustration above, the mailbox for [email protected] (the first email address) is using no space out of a maximum of 250 MB (megabytes). The mailbox for [email protected] (third in the list) is using no space, but has a maximum size of 20MB. The other two mailboxes are also using no space, and their maximum size is unlimited.

To the right of the User/Quota column is the Actions column. Here you can change passwords, change the quota (maximum size of the mailbox), and delete the account.