by darryl | Sep 19, 2016 | Front Page, Mac Blog, Tech Notes, Troubleshooting by Symptom, Troubleshooting Knowledge Base, Web Hosting Knowledgebase
Recently, many of our clients have reported seeing popup alerts while in their web browser. Hackers have found ways to force your browser to display these windows, and the alerts might appear to come from Apple, Microsoft, Adobe, or other recognizable computer... by darryl | Sep 28, 2014 | Tech Notes, Troubleshooting Knowledge Base
This article is adapted from an Apple knowledge base article at http://support.apple.com/kb/HT1564?viewlocale=en_US&locale=en_US Starting up in Safe Mode does several things: It forces a check of the startup volume, just like the First Aid feature of Disk... by Darryl | Sep 25, 2014 | Tech Notes, Troubleshooting Knowledge Base
Cocktail is a Swiss army knife of Mac Maintenance. The a great idea to run it whenever your Mac is behaving strangely (too slow, fonts not working properly, displaying incorrect icons…any odd behavior). After you’ve run it, your Mac should be more stable and... by Darryl | Oct 13, 2011 | Tech Notes, Troubleshooting Knowledge Base
FontExplorer X, and the later versions called FontExplorer X Pro (http://www.fontexplorerX.com) include the tools you need to clean your font caches. Here’s how. Cleaning the System Font Caches 1. With FontExplorer’s window on your screen, click Clean... by Darryl | Oct 13, 2011 | Tech Notes, Troubleshooting Knowledge Base
If you use FontBook (the font manager that comes with Mac OS X), Extensis Suitcase, or other font manager software that doesn’t have built-in font cache cleaning, you can still clean your font caches with Font Finagler. Font Finagler is shareware, available at:... by Darryl | Oct 13, 2011 | Tech Notes, Troubleshooting Knowledge Base
People have reported getting an error message when clicking on the Type tool in PhotoShop. The error message says, “Could not complete your request because of a program error.” The Adobe installer for Photoshop or any Creative Suite installs a large number...