by darryl | Sep 19, 2016 | Front Page, Mac Blog, Tech Notes, Troubleshooting by Symptom, Troubleshooting Knowledge Base, Web Hosting Knowledgebase
Recently, many of our clients have reported seeing popup alerts while in their web browser. Hackers have found ways to force your browser to display these windows, and the alerts might appear to come from Apple, Microsoft, Adobe, or other recognizable computer... by Darryl | Sep 28, 2014 | Tech Notes, Troubleshooting by Symptom
There are several things that can cause slow performance. We recommend taking these self-help steps to speed things up. Click on each numbered item for the instructions for that step. Repair Your Hard Disk in Single User Mode. Safe Boot your Mac. Use Disk Utility to... by Darryl | Oct 13, 2011 | Tech Notes, Troubleshooting by Symptom
When programs display text in Mac OS X, they don’t actually use the original copy of the font. Instead, Mac OS X and programs from Adobe, Microsoft, and Quark create their own copy each font and store it in a quick-access file called a font cache. Using font caches is... by Darryl | Oct 13, 2011 | Tech Notes, Troubleshooting by Symptom
If you’re seeing garbled gibberish in Microsoft Entourage mail messages, there are two files you can delete manually that should solve the problem. 1. Quit from Microsoft Entourage. Then go to the following folder on your hard disk: (your hard disk) > Users > (your... by Darryl | Oct 13, 2011 | Tech Notes, Troubleshooting by Symptom
Nearly all Macintosh computers have a battery on the logic board that provides power to a small amount of memory that retains settings required by your computer for proper startup. That small amount of memory is called Parameter Random Access Memory, or PRAM for...