Everything Macintosh has been serving Mac users for over 20 years. Our customers represent a wide range of industries that include printing, publishing, advertising, marketing, writing, textiles, architecture, medical, and manufacturing.
We’ve built our reputation as the kind of computer service company everyone really wants. Whether our customer is large or small, our goal is to provide:
Expert hands-on service at your premises, our office, or remotely through the internet (using Timbuktu® Pro software).
Phone and email support to help you accomplish installations, troubleshooting.
Attention to the specific issues you’re experiencing with the software and equipment you use, regardless of the brand.
Unbiased product recommendations that help when you’re ready to make a purchase. We are not product dealers, so our recommendations are based only on product merits and our assessment of your needs.
everythingmacintosh.com. Our info-packed web site. The Tech Notes section includes how-to articles for solving common problems with many software packages. The Reviews section presents our purchase recommendations for common products. You’ll also find Mac related news and commentary, and you can even make service or consulting appointments.
A responsive, knowledgeable, caring source for answers and information when you need it.
What’s so different about Everything Macintosh?
Typical
Authorized Apple
Service…
How
Everything Macintosh is
Different
...are
controlled by the terms of the service
authorization contract they have with
Apple Computer, Inc. They have a greater
obligation to Apple than to
you.
Everything
Macintosh is an independent support and
service company. Our only obligation is to
you.
...are
only obliged to support Apple brand
hardware and software. If your problem
turns out to be with another brand, they
tell you, “Call them.”
We support
whatever brands of hardware or software
you have or wish to use.
...have no
reason to keep up to date about any tech
notes or updates except
Apple’s.
We stay up
to date about all products our clients
use, reading tech notes released by
manufacturers and developers, and
distributing necessary software updates to
our field techs, so they’re available as
needed.
...aren’t
necessarily Mac oriented. Large chain
stores that sell both Macs and other PC
brands may be Authorized Apple Service
Centers, but may have only a single
trained Mac tech on staff, or may even
share one Mac trained tech among multiple
stores.
Everything
Macintosh specializes in serving Macs and related equipment and software.
...have
fewer than 3 years service
experience.
Our long experience give us insight into the
design and
business philosophies of Mac equipment manufacturers, software developers, and our clients. That helps us to resolve issues
faster.
...blame
the user for problems, particularly when a
product is under warranty.
We’ll help
you document warranty issues to insure you
receive the full benefit of the warranty,
and we’re often aware of extended or
alternate warranties that apply to
products on which the standard warranty
has already expired.
...has
only Apple training. They have little or
no training and experience with other
products, and no obligation to support
them.
Everything Macintosh writes and maintains its own
training and service manuals that deal with troubleshooting all kinds of Mac related products.
...use
only Apple’s own diagnostic
software.
We
designed our own Everything Macintosh
diagnostic software collection to allow us to test many
different kinds of products so that we can identify
and resolve many more problems.
...prefer
that you bring your Mac and other attached
equipment to them and leave it, sometimes
for a week or more!
We
willingly come to your place
as needed, and you’re welcome to watch as
we work!
